Comdial FX Series Especificaciones descargar pdf (Pagina 143)

Working with a Key Voice System

GCA39-826 Rev 1, Issue 9/01 Page 8 Printed in the USA

Future delivery is particularly useful as an automated reminder system that prevents subscribers

from forgetting to relay messages.

Guest/Client Mailboxes

Guest mailboxes with limited access to system features can be set up easily on the system. Using

this feature, you can allow people or businesses who are associated with your business, but who

do not have a telephone assignment, to have a voice mailbox on the system. This is particularly

useful in sales environments, or where people work remotely.

Listen / Pick-up

Soft-key integration, available with certain Comdial phone systems, allows subscribers to touch a

button on their telephones to hear messages as they are being recorded by a caller. If the

subscriber chooses to, he/she can press another button to pick-up the call, and start a live

conversation with the caller leaving the message.

Mailbox Default Operators

The system allows system supervisors to designate a different operator for each class of service.

If a caller presses 0 when asked to record a message, the call is transferred to the default operator

for that class of service. By designating default operators by class of service, you can make

operator service more accommodating for callers. If one class of service is set up for all

mailboxes in a particular department, for example, the default operator for the class of service

could be the department administrator, instead of the company receptionist.

Message Capacity

Controllable on a subscriber by subscriber basis through class of service settings. Subscribers

can be allotted a maximum capacity of 200 messages in one mailbox with a maximum single-

message length ranging from 3 seconds to 2 hours (length is defined in the mailbox’s class of

service).

Message Confirmation

The system can provide the date and time a recipient listened to a message. It also informs the

recipient that the sender will be notified that the message has been listened to.

Message Information

Message information voices to subscribers the date and time each message was received in their

mailbox. Key Voice systems play mailbox messages in first in, first out (FIFO) order, except for

messages that have been tagged with the Urgent status, which are played first.

Message Rewind/Pause/Fast forward

The system allows subscribers to rewind, fast forward, or pause messages during playback.

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Comdial FX Series Especificaciones Pagina 143