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Working with a Key Voice System
Printed in the USA Page 3 GCA39-826 Rev 1, Issue 9/01
• Comdial Executech 2000
• Comdial FX, FXS, FXT
• Comdial Unisyn
NOTE: Call Key Voice technical support for information on specific software levels required.
Product Sizing, Storage, and Setup Information
Interchange CORPORATE
OFFICE
NT/2000
SMALL
OFFICE
NT/2000
CORPORATE
OFFICE
SMALL
OFFICE
SMALL
OFFICE
LITE
DEBUT
Ports
4-64+ 4-64 4-8 2-32 2-4 2-4 2-4
Boxes
Up to 10,000
(option for 100
box version
available)
Up to 10,000 Up to 100 Up to 10,000 Up to 100 Up to 25
Mailboxes
with 2
ports
Up to 50
Mailboxes
with 4-
ports
Up to 25
Mailboxes
with 2 ports
Up to 50
Mailboxes
with 4-ports
Hours of
Storage
Over 100
Hours
Over 100
Hours
Over 100
Hours
Over 60 Hours Over 60
Hours
60 Hours 2 or 4 Hours
Boxes
Available
Up to 10,000
(or 100 with
option) of any
combination:
Routing boxes
Customer
Service boxes
Account boxes
Group boxes
Question
boxes
Directory box
Up to 10,000
of any
combination:
Routing boxes
Customer
Service boxes
Account boxes
Group boxes
Question
boxes
Directory box
Up to 100 of
any
combination:
Routing boxes
Customer
Service boxes
Account boxes
Group boxes
Question
boxes
Directory box
Up to 10,000
of any
combination:
Routing boxes
ACD boxes
Account boxes
Group boxes
Question
boxes
Directory box
Up to 100 of
any
combination:
Routing
boxes
ACD boxes
Account
boxes
Group boxes
Question
boxes
Directory box
5 Routing
boxes
5 ACD
boxes
5 Account
boxes
5 Group
boxes
5 Question
boxes
Directory
box
5 Routing
boxes
5 ACD
boxes
5 Account
boxes
5 Group
boxes
5 Question
boxes
Directory
box
- Introducing the FX II 1
- FX II System Specifications 2
- Capacities (System Maximums) 3
- Preparing for Installation 8
- FX II Hardware Introduction 15
- FX II Cabinets 16
- FX II Common Control Boards 17
- FXSRV-EX Services Board 18
- Description 18
- FXSRV2-II Services Board 19
- FX II Hardware Quiz 23
- FX II Configurations 24
- FX II 6 Slot System 25
- Main Cabinet 27
- Expansion Cabinet 27
- Part Number Description 30
- Main Cabinet 1 31
- SCSI is shown here 39
- FX II 30 Slot System 46
- Product Code Description 49
- FX II Configuration Matrix 51
- CTI Support 53
- Line and Station Boards 56
- FX System Line Boards 57
- Digital E1 Board 62
- FXNET Board 63
- IP Network Boards 64
- Centrex Line Board 65
- FX System Station Boards 66
- DTMF Receiver Board 68
- FX System Special Components 69
- Expansion SCSI Cards 70
- Fiber Optics Card 70
- DTMF Tone Receiver Card 71
- Synchronization Card 71
- Battery Backups 72
- Using VMMI 75
- Using the VMMI Interface 76
- Using VMMI On-Line Help 76
- Number 180 79
- Feature Sets 80
- Release (Build) Numbers 80
- Center 83
- Entering the Code 85
- Loading VMMI with Windows 95 89
- The File Menu 91
- The Switch Menu 92
- Connecting to the Switch 93
- The Programming Menus 94
- Feature Based Programming 96
- System Programming 97
- LCD Messages 98
- Speed Dials 100
- System Ringing Options 101
- Enhanced Ringing Options 102
- Enhanced Ringing Holidays 102
- Parameters/Options 1 103
- Parameters/Options 2 104
- Group Intercoms 104
- Station Programming 105
- General 106
- Intercom Numbering 107
- Ringing Assignments 108
- Installing Consoles 109
- Bridged Consoles 110
- Phone Model Specification 111
- Button Mapping 112
- Button Mapping Screen 113
- 16A Button Mapping Features 114
- Programming Reference Guide 115
- Copy Station Programming 116
- Station Hunting Programming 118
- Step 4: Programming Options 122
- Toll Restriction Programming 123
- Step 6: Enabling ARS 134
- Key Voice Product Overview 136
- System Platform 136
- System Integration 137
- • Comdial Executech 2000 138
- • Comdial FX, FXS, FXT 138
- • Comdial Unisyn 138
- Upgrade Information 139
- Automated Attendant Features 139
- Voice Mail Features 141
- Report Generation Capability 149
- Avanced Features 150
- Optional Features 151
- Messages 155
- Holiday dates 156
- Peripheral Devices 162
- Caller Identification 163
- Digital Voice Announcer 164
- Bridged Console 166
- IMIST-Module 167
- Scout Telephone 169
- Overview 170
- Dealer Resource Center 170
- TechTips 179
- Pre-Setup Discussion 188
- Master Clear Modes 189
- Exercise Setup 190
- Testing the Setup 191
- Exercise Review 191
- VMMI Programming Exercises 193
- Slot Cabinet Board Type 200
- SOHVA Tables 206
- System Speed Dials 206
- System Parameters 207
- Paging Zones 207
- Stations 209
- Copy Class of Service 214
- Station Hunting Overview 218
- Type of Hunting Description 222
- Board Comments 230
- E & M Tie Line Setup 232
- Exercise 11: Group Intercoms 237
- Application 238
- Programming 239
- Functionality 240
- Call Keys 240
- Park Keys 241
- Applications 242
- Implementation 248
- Worksheet Results 249
- VMMI Discussion Points 249
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