Comdial and FXT Especificaciones Pagina 90

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DSS Status Button
When the installer assigns the personal intercom number of one telephone to appear at a button on another
telephone, the button and its associated light provide a direct station select (DSS) busy lamp field (BLF) feature.
With this feature, the user can monitor the status of the appearing station. If the installer also assigns a DSS
status button to the telephone, the user can press it to select between monitoring all of the telephone status or
just its personal intercom status.
Also refer to the discussion titled Intercom Number.
Digital Voice Announce
The DVA is a line-powered device that provides voice prompts for auto-attendant and transfer, or you can use it
to enhance the operation of DISA and Tracker. However, you must have DISA assigned for DVA to function.
The DVA is designed to interface with a digital station port and is easy to install and program. You perform all
DVA programming through the “Attendant Level” programming, though there are some FXT programming
steps as well. It isn’t necessary to send DTMF or ringing signals to the unit to activate it because the DISA
programming determines the DVA’s actions. When you use DVA in conjunction with DISA, the FXT
automatically answers CO lines and guides callers with voice prompts.
Connect the DVA to any vacant digital station port. The DVA self-identifies to the CPU in the FXT, so you
don’t have any phone-type programming to do.
The DVA accepts and stores up to four recorded messages, with a total maximum recorded time for all
messages of two minutes. The system attendant or installer can divide this two-minute period as necessary
among the four messages or use the entire two minutes for one message. These prerecorded messages play
during an in-process call. Single digit dialing is allowed during each of the four prompts. The system attendant
or installer can store the customized messages (prompts) into the DVA device by delivering them from the
attendant’s station. The DVA interfaces with the FXT through any of its unused digital telephone station ports.
The maximum number of DVA units you can install is limited only by the number of FXT station ports. If you
install multiple DVAs, the DVA functions as an automatic attendant, and it enhances the operation of direct
inward system access (DISA) by providing automated voice prompts and dialing instructions to callers. In
general, the voice prompts are of the categories listed in the examples following this description.
You control the day versus night messages by programming the day 1, day 2, and night ringing begin and end
times in the system parameters menu. The system goes into the night mode either manually by the attendant or
automatically each day when the programmed times occur. When the system is in the night mode, the night
menu message plays versus the day menu message; likewise, the night routing message plays versus the day
routing message.
Message types, such as welcome greetings and recall-no-answer messages are indexed within the system by a
two-digit number (example: 10 = Welcome Greeting 1, 11 = Welcome Greeting 2, and so forth).
A single-digit number appended to many of the message-type names (example: Welcome Greeting 1, Welcome
Greeting 2, and so forth) is used for grouping similar types of messages together to prompt callers. For example,
a company sharing the telephone system with several departments may assign all messages in group 1 to the
sales department and all messages in group 3 to the customer service department. This allows DISA lines
coupled with voice prompt 1 to seek welcome group 1, and DISA lines coupled with voice prompt 2 to seek
welcome greeting 2, for departmental applications.
When programming DVA voice menus (example, press 1 for sales, 2 for customer service ...), you can also
enter feature codes as well as intercom numbers in the Voice Digit Translation menu. For example, if you have
installed the Tracker Paging System option, you can program the Tracker Pager access code (*8) into one of the
6 – 36 General Description
GCA40–215 General Description
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