
Test/Busy Button
This button provides the attendant a means to test the status of specific lines. Attendants can use this button
to determine whether individual lines are idle, busy, on hold, or out of service.
Also refer to the discussions titled Answer Button, Lock Button, Release Button, Split Button, and Silent
Mode Button and to the discussion titled Programmable Button Flexibility.
Attendant Position, PC
The Total Control PC attendant position is a computerized attendant operating station that consists of an
IBM-compatible personal computer, a proprietary interface circuit board (factory-installed in one of the
computer’s expansion slots), a customized keyboard that includes a handset cradle, a telephone handset, a
program diskette, and all necessary cables for connecting the equipment to the FXT. The FXT can handle a
maximum of four PC Attendants.
Among the many features that are available to the PC attendant is a feature that allows him or her to change the
class of service of an individual station. This feature allows an attendant to control the calling parameters of a
station (such as how much or little toll restriction to allow) at any time.
The installer can program function keys F1–F12 on the PC attendant keyboard with features that are in addition
to the fixed features that these keys provide. To access the additional features, the attendant must press and hold
the Control key while pressing the desired function key on the keyboard.
Authorization Code
Authorization codes have a “walking class of service” option. Walking class of service provides system users
the mobility to use their class of service (COS) features, prime line assignments, and exception numbers on any
telephone in the system instead of being limited by what is available to the particular telephone they happen to
be using. Authorization codes are associated with personal intercom numbers as is COS, prime markings, and
exception numbers. Therefore, when a user enters his or her authorization code at any system telephone, the
code alerts the system as to what features to make available to the user. The user can use the telephone for
anything allowed by his or her personal intercom number; however, a user cannot disturb the last number redial
stored there by the normal user. Once a user accesses his or her telephone features, those features remain in
effect until any idle time exceeds the authorization code time-out period. A telephone user activates walking
class of service by pressing ITCM and then dialing #08 followed by an authorization code. Also refer to the
discussion titled Lock Button.
Automatic Dialing
Refer to the discussion titled Station Speed Dial.
Automatic Hold—Intercom To Intercom/Line
If a user selects a second intercom number during the time that he or she is already active on the first intercom
number, this feature causes the first intercom number call to be automatically placed on hold. This feature
allows a user to move from intercom call to intercom call without having to press the HOLD button to place any
current calls on hold. The installer must enable this feature for it to be available.
6 – 10 General Description
GCA40–215 General Description
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