Comdial and FXT Especificaciones descargar pdf (Pagina 137)

SMDR On Transferred Calls

When a system user places a line call on hold, parks it, or transfers it to another station, and another system

user then picks up that call, the system detects the new user, and creates a new record for the remainder of

the call. The system also updates the new SMDR field with the initial SMDR field. Plus, the system updates

the call duration field and the station number. Further, the system tags the original call with a T in the call

ID field of the SMDR record to indicate that a transfer occurred during the call.

SMDR On System-Terminated Calls

The system terminates both outgoing and incoming line calls for such problems as toll restriction rejection

or exceeding a call time limit. When the system terminates a call, it updates the caller ID field with the

cause of the termination indicated by a tag letter. The various tag letters that can appear on the SMDR

report and their indications are listed in the following table.

Tag Definition

R Outgoing call terminated because of toll restriction, all line types

Outgoing call terminated due to an unavailable number—R2 and PRI line types

Incoming call terminated because its dial-down digits translated to an unknown number—PRI line types

C Outgoing call terminated because of network congestion—R2 and PRI line types

Outgoing call terminated because it received a called party busy—R2 and PRI line types

Incoming call terminated because its dial-down digits translated to a busy extension—E&M, DID, DNIS,

R2, and PRI line types

Outgoing call terminated due to error other that those listed herein—R2 and PRI line types

Incoming call terminated because its dial-down digits translated in an error—E&M, DID, DNIS, R2, and

PRI line types

D Call terminated due to maximum call duration time reached—all line types

T Transferred call

Also see the discussion titled Call Costing and SMDA Reports.

Station Monitoring With DSS Call Pick Up

Refer to the discussion titled Intercom Number.

General Description 6 – 83

General Description GCA40–215

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Comdial and FXT Especificaciones Pagina 137