
Secure Account Code Display
The system installer can activate the secure account code display that causes the LCD speakerphone
to display a S for each digit instead of the dialed account code digits. With this feature turned off,
when a caller dials his or her account code, the LCD speakerphone displays the dialed digits.
Self Diagnostics
Each station can execute a self test when so enabled. This test verifies processor, indicator, and tone
function. The FX II supports an enhanced front panel that provides several status indicators that
convey system operating conditions.
Serial Data Port
The FX II provides two serial data ports on the CPU board, and the installer can add up to eight
additional serial data ports to the system for interfacing such items as open architecture interface
applications, PC attendant positions, and the SMDA data printer. He or she adds these serial data
ports by installing up to two communications cards on the auxiliary board (four ports per card).
The maximum available serial data baud rate is dependent upon the port location. For the serial ports
on the CPU board, the maximum baud rate is 19,200 baud. For cards located on the auxiliary board,
the maximum baud rate is 19200 baud. There are some serial data limitations involved. If a device is
transmitting/receiving from the FX II at a high rate, engineering sources recommend the use of a
communications protocol (RTS/CTS or XON/XOFF) to prevent buffer overrun and data loss.
The maximum cable distance between a serial data device and a serial data port varies with the
port’s baud rate setting. The serial ports are limited to 50 feet of cable when operated at the 19200
baud rate or 500 feet when operated at baud rates of 9600 or lower.
For related information, refer to the feature description titled, Communications Card Support.
Service Observing
Service observing is programmable as a station class of service feature. It allows users to enter an
in-progress call in an unannounced muted mode, to monitor the conversation. No warning tones
sound when users make the call entry. This feature is useful in allowing a supervisor to monitor the
performance of an employee during a phone conversation with a client. In order for a station to use
the service observing feature, that station must have the initiate observe feature allowed and the
telephone being observed must be programmed as observable while service observing is activated.
The station that is being observed can continue to answer or originate multiple calls without
disrupting the observing station.
Shift Button
The installer can button map a certain station to have a Shift button. If a telephone includes a Shift
button, the user can press it to reach a second level of speed dial storage.
Also see the paragraph titled Station Speed Dial.
136 – Understanding the Features
GCA40–242 General Description
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