
Also, tips on speakerphone use for the new user are described in Appendix C and
many general phrases and abbreviations which may not be familiar to users are
defined in the glossary. Finally, an index completes the reference section.
Appendix C Speakerphone Characteristics
Appendix D Glossary
Index
Note: Throughout this book, all references to fixed buttons (keypad,
DSS/BLF, SPEAKER, HOLD, etc...) are printed in upper case, italic type; for
example, “PRESS INTERCOM .”
All references to interactive buttons (which are used to make selections on
the speakerphone display) are printed in upper case, bold italic type; for
example, “SELECT
OPTIONS
.”
Also, to eliminate confusion, the text of this guide instructs users to
“PRESS” fixed buttons of the telephone and “SELECT” interactive buttons
as in the examples above. Instructions to “DIAL” refer to numbers or
symbols on the keypad.
What is an Attendant?
The attendant of a telephone system is typically the first person to answer an
incoming call and usually directs incoming calls to the proper person or depart-
ment within the system. In addition to call control, the attendant controls
system-wide operating features such as night transfer (of ringing) and the system
clock. Additionally, the attendant is responsible for programming such items as
system speed dial numbers and LCD messages that are available to many of the
system users.
The system provides two fixed attendant positions at stations 10 and 12.
Installers can assign a DSS/BLF console to an attendant position where needed.
In addition to the many installer–enabled feature buttons that the system can
make available at any station, the system provides the attendant position with
several special purpose installer-enabled feature buttons to enhance call
processing. These special purpose buttons are described in Chapter 8.
ii Attendant Manual - DSU II Digital Expandable System
Contents GCA70-245
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