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Sending Subdued Off-Hook
Voice Announcements (SOHVA)
You can make a private voice announcement to another station that is off-hook
and busy on a call if the installer has arranged the system to provide this feature.
With SOHVA, the announcement is delivered and responded to in a subdued
manner that prevents the distant party from hearing either the announcement or
the response. A tone alert precedes the announcement and is delivered to the
handset receiver of the telephone ahead of the announcement.
·
Make a SOHVA announcement using the SOHVA button as
follows:
1. MAKE intercom call AND HEAR busy tone. If
called station is on outside line, ring-back tone
is heard, but SOHVA is still available.
2. SELECT
SOHVA
AND HEAR several quick
tone bursts.
3. MAKE announcement (busy tone means that
your SOHVA has been denied through system
programming or that the called party has
blocked your SOHVA).
4. WAIT on line for reply (either verbal or LCD reply).
30 Attendant Manual - DSU II Digital Expandable System
Making Calls GCA70-245
J Doe Is Busy
SOHVA
CAMP
NEXT
Making a SOHVA
- Attendant Manual 1
- About This Book 3
- What is an Attendant? 4
- Contents 5
- Contents GCA70-245 6
- GCA70-245 Contents 7
- Getting Started 9
- Positioning Your Speakerphone 10
- Setting Display Contrast 11
- Setting Volume Levels 12
- Answering and Making Calls 13
- Getting Started GCA70-245 14
- GCA70-245 Getting Started 15
- Your Speakerphone’s Buttons 16
- Station Select button): 18
- Next to a line button: 18
- Above the MUTE button: 18
- Next to INTERCOM button: 19
- Above the HOLD button: 19
- Above the SPEAKER button: 19
- Answering Calls 21
- Answering Intercom Calls 22
- Monitored Stations 23
- Holding Calls 24
- Hold Recalls 25
- Directed Hold 26
- From Any Station 27
- Call Pickup 28
- GCA70-245 Answering Calls 29
- Receiving Subdued Off-Hook 30
- Voice Announcements (SOHVA) 30
- Blocking a SOHVA 31
- Voice Announce Blocking 32
- Making Calls 33
- Making Intercom Calls 34
- Automatic Dialing 35
- Redialing 36
- To dial the saved number 37
- Sending Subdued Off-Hook 38
- GCA70-245 Making Calls 39
- Camping On and Queuing 40
- J Doe Is Busy 41
- (Executive Override) 42
- Advanced Call Handling 43
- Call Transferring 44
- Unscreened Call Transfers 45
- Conferencing 46
- Managing a 47
- Conference 47
- Call Parking 48
- Recall Li 49
- HOLD ANS 49
- Call Forwarding 50
- To cancel call forwarding 51
- To activate the CFOS feature 52
- Nonverbal Messaging 53
- Nonverbal Messaging GCA70-245 54
- *3 OR PRESS MESSAGE 55
- #3 OR PRESS MESSAGE 55
- LCD Message Delivery 56
- LCD Message List 57
- Response Message Delivery 58
- Programming 59
- Programming GCA70-245 60
- * and # if 61
- 918049782200 62
- Personal Speed Dial Numbers 64
- Feature Buttons 65
- Response Message Button 67
- Transfer Button 67
- (SOHVA) Button 68
- Group Listening Button 68
- Assist Button 69
- Automatic Redial Button 70
- Other Features 71
- Volume Control 72
- Muting Your Speakerphone 73
- Default Volume Control 74
- Background Music 75
- Do Not Disturb Condition 76
- Account Codes 77
- 89 for special paging port 78
- GCA70-245 Other Features 79
- Tracker Paging System 80
- 91 to 99) 81
- Auxiliary Jack 82
- 94 = Headset Button 83
- 95 = External Ringer Button 83
- 96 = Tape Recorder Button 83
- 97 = External Pager Button 83
- Automatic Set Relocation 84
- Monitoring AConversation 85
- Between Two Telephones 85
- (Service Observing) 85
- Switching The Dialing Mode 85
- Between Pulse And Tone 85
- Toll Restriction Override 86
- Dial By Name 87
- Programmed Button Display 88
- Data Interface Unit 89
- IMIST Module 90
- DSS/BLF Console Operation 91
- Other Features GCA70-245 92
- Attendant Features 93
- System Telephone Naming 96
- Station Name Record Sheet 97
- Night Transfer 98
- Telephone 99
- System Speed Dial Numbers 100
- GCA70-245 Attendant Features 101
- System Clock 102
- Music On Hold 102
- (SMDA) Printout 103
- System Alarm Reporting 104
- Night answer messages 106
- Recall messages 106
- Drop message 106
- Day answer messages 106
- To store DVA messages 107
- Attendant Features GCA70-245 108
- Feature Access Codes 109
- + group code + 110
- INTERCOM + **4 + 111
- *06 INTERCOM + #06 112
- *2 INTERCOM + #2 112
- Display Abbreviations 113
- Speakerphone 117
- Characteristics 117
- Speakerphone User Guidelines 118
- Glossary 119
- Glossary GCA70-245 120
- GCA70-245 Glossary 121
- Index GCA70-245 132
- CCB (15B) 133
- GCA70-245.06 07/00 134
- Printed in U.S.A 134
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