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Using Centralized Voice Mail
One voice mail system connected to the hub provides voice mail boxes to stations connected to the hub and to all
the node systems. Operation with centralized voice mail involves intercom calling that occurs between stations in
the same system and intercom calling between stations across the network. Because of this, it is very important
when programming the voice mail system that you carefully match the mail box assignments to the proper node
extensions.
A programmer can map up to 128 different voice mail access buttons (XVM01 through XVM064) on system
stations; however, the network software reserves mapped button XVM064 as the button for accessing centralized
voice mail on the hub. The remaining index numbers (01 through 127) are available for access buttons to be used
with local voice mail systems at the nodes.
NOTE: On local voice mail systems, both the telephone extension and that extension’s voice mailbox must be
on the same node.
Serial integration provides both visual displays and interactive buttons that make VVP very effective and easy to
use. Serial integration provided by the centralized voice mail system to stations connected to the hub is also
available to stations connected to node systems. When there are separate voice mail systems connected to the
nodes, every station on a node uses serial integration provided by its local voice mail system. If a local voice mail
system does not exist, the node stations then use the serial integration provided by the centralized voice mail
system connected to the hub.
NOTE: In networked environments with CTI applications, the transfer to voice mail feature will only work in
conjunction with centralized voice mail.
Features – 15
Installing and Using System-to-System Networking IMI89–280
plus086.cdr
Node Preparation
Hub Preparation
Making Intercom Calls
Leaving Voice Mail Messages
Group channels 1-23 (contained in connecting link) into line group 15.
Set the stations to call forward their ring-no answer calls to extension 1600.
Group channels 1-23 (contained in node 1 connecting link) into group 14.
Group channels 24-46 (contained in node 2 connecting link) into group 13.
When extension 2000 calls extension 3000, node 1 sends the call out over
one of the 23 channels in its line group 15 that is connected to the hub.
The hub processes the call, and sends it out over one of the channels in its line group 13
that is connected to node 2. Node 2 receives the call and routes it to extension 3000.
The network handles intercom call from station 3000 in the same way.
Should extension 3000 be busy or is a ring-no answer, the extension 2000 caller can leave
a voice mail message. The network stores the message at the hub-installed voice mail system.
The extension 3000 user retrieves the voice mail message by simply calling his or her mail
box extension. The hub retrieves the message from the voice mail system and sends it to
extension 3000.
Ext. 2000
(ring-no answer
call forwarded to
Ext. 1600)
Ext. 3000
(ring-no answer
call forwarded to
Ext. 1600)
Hub
System
Ext. 1000
Node
System
2
Node
System
1
Link Link
Node 1 has one DXNET board
in slot 1 providing channels 1-23
that are linked to the hub.
Node 2 has one DXNET board
in slot 1 providing channels 1-23
that are linked to the hub.
Hub has two DXNET boards
in slots 1 and 2 providing
channels 1-23 that are linked
to node 1 and channels 25-47
that are linked to node 2.
Voice Mail
System
Typical Example:
Ext.
1600-1607
Routing Voice Mail Messages
- IMI89–280.04 1
- Contents 3
- IMI89–280 Contents 4
- Introducing 5
- Typical Network Configuration 7
- Understanding System-to 9
- System Networking Features 9
- Typical Example: 10
- Features – 9 11
- 10 – Features 12
- Features – 11 13
- 12 – Features 14
- Features – 13 15
- 14 – Features 16
- Using Centralized Voice Mail 17
- 16 – Features 18
- Arranging for Line Pooling 19
- 18 – Features 20
- Hub Toll/ARS Programming 21
- 20 – Features 22
- Node 1 Toll/ARS Programming 23
- Node 2 Toll/ARS Programming 24
- Network Incoming Call Routing 25
- Network Station State Query 27
- Installing 29
- System-to-System Networking 29
- Disabling a Node System 30
- Arranging the Links 30
- Node Site T1 Board 31
- HubSiteT1Board 31
- House Wiring 31
- 1-4, 2-5 31
- 30 – Installation 32
- Diagnostic 33
- Switches 33
- Programing 35
- Programming the Hub System 36
- Node Configuration 37
- Network Links 37
- Add Network Extensions 37
- Supporting DSS/BLF Operation 38
- Enabling QSIG 39
- Connected Line ID Restriction 39
- Calling Line ID Restriction 39
- Display Presentation 39
- Dial Zero Extension 39
- 38 – Programming 40
- TI_PRI Flash Upgrade 41
- E1 Upgrade 41
- Release Link Transfer 42
- Dialing Intercom Numbers 43
- Forwarding Calls 43
- Setting Call Back 44
- Transferring Calls 44
- Appendix A— 45
- Feature Networking Support 45
- 44 – Features Table 46
- Features Table – 45 47
- 46 – Features Table 48
- Features Table – 47 49
- Appendix B— 51
- Maintenance Checklist 51
- 50 – Maintenance Checklist 52
- IMI89–280.04 05/00 56
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