Understanding Some Factors that Affect Software Keying
It is possible for system installers to not have the correct component in order to proceed with either an
installation or software upgrade. The following paragraphs detail such situations and describes how to
detect them.
•
Installers could select a system software file that does not support the features specified by the
software key. In this case, VMMI detects this situation by checking the supported features within the
system software file against those specified by the software key. If the software file does not support
the features specified by the software key, VMMI informs installers that a newer system software file
is required.
•
Installers could attempt to connect VMMI to systems that do not support the system software that
they are attempting to load. This situation may result from a hardware incompatibility, and VMMI
informs the installer of this incompatibility.
•
The VMMI in use may be older than the release of system software to which it is connected. In some
cases (such as, if the format and content of the database has not changed), VMMI can configure the
newer system software. If VMMI is not capable of configuring the newer system software, it allows
the connection to proceed as a restricted login and warns installers that a newer VMMI release is
needed. Remember, VMMI is backwards compatible with system software revisions beginning at
12A.
Enabling the Software
The sequential software enabling procedure is detailed below:
1. Obtain the software .bin file and store it away on the PC. (Usually this file is available on the Comdial
bulletin board (BBS) for downloading.
2. Determine the system serial number from the label that is located on the CPU board’s faceplate. (If necessary,
installers can log into the system with VMMI and determine the system serial number in that manner.
Remember, the system operates in a test mode for one hour before it turns itself off.)
3. While not necessary at this point in the software enabling sequence, installers should run the Key Update
Utility program to determine the CTI application’s key serial number and current magic number. Installers
need to provide this information to the Comdial representative so the representative can, in turn, provide the
information the installer needs to turn on the CTI applications. Performing step three now will save making
a second telephone call later to obtain this needed application information.
a. With the mechanical application software key installed on the computer’s parallel printer port, locate the
software key icon on the main desktop menu and double click on it. If the icon is not available, use the
Start/Programs/Keymod menu to locate the software key program and double click there. This action
opens the Key Update Utility program.
b.
From the update utility, click the Examine Key button. The system responds by displaying the following
information in the key update screen: the key’s serial number and the current magic number of the
installed key.
Software Keying – 5
Explaining the Software Release Features GCA40–218
(27 paginas)
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